Focused on the Health and Safety of our Staff & Patients Learn More

It is our philosophy to help you look your personal best with a minimum of downtime. We are dedicated to providing the highest level of patient care. This includes providing every patient with:

Medical Emergency Policy

If you are experiencing a medical emergency please call 911. If it is not a medical emergency please call our office or leave us a message and your call will be returned as soon as possible.

Cancellation Policy

Please provide us with at least 48 hours advance notice for any appointment changes. This will enable us to better accommodate another patient. If you do not call to cancel your appointment more than 2 business days before an office visit you will be charged a $50 fee; this will not be covered by your insurance policy.

Prescription Refills

Prescription refills are handled during office hours when we have full access to your medical records. Refills are not routinely filled on holidays, weekends, or if you have not been seen for more than six months.

Fees, Payments, & Insurance

We participate in many insurance plans. Please be prepared to provide current insurance card and identification upon each visit along with any applicable insurance co-pay.

For our patients who do not carry medical insurance, we do ask for full payment at the time services are rendered by cash, check or credit card.

Product Return Policy

MD products cannot be returned for any reason.

All makeup is final sale unless there is a reported allergy or reaction.

All non-prescription products may be returned within 30 days of the purchase date. Patients may return products due to allergy, dissatisfaction or if the item is defective/damaged. Product returns/exchanges will not be accepted for products that are damaged by the patient (i.e. torn packaging, written on, etc.). We cannot accept returns/exchanges for any pills or supplements.

We offer a refund or a replacement of the original product. Please notify the office if you need assistance with a product return.


We now offer convenient online bill pay for patients to make their payments. It’s simple to enroll, just visit: Our Billing Coordinator, Jesus Solis, handles all of your billing questions for our Chicago and Bourbonnais locations. Please call his direct line at 877-705-4231 for any questions or concerns.

Notice of Privacy Practices

The following information describes how medical information about you may be used and disclosed and how you can get access to this information.

  1. Purpose of this Notice:

2. Our Responsibilities:

3. How We May Use or Disclose Your Health Information:

The following categories describe examples of the way we use and disclose health information.

Meet Our Staff

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Testimonials from Our Patients

"From the minute I called to make an appointment everyone was warm and welcoming. Loved that I didn’t have to wait a year to get in to see someone."

-Mary E.

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